Update: The fixed version of the Big Team Challenge Android app has been approved and is now rolling out in the Google Play Store 📡

Install the new version: Open up the Play Store and search for 'Big Team Challenge' (or visit https://bigteamchallenge.app/android). Press 'Update' if that option shows, or 'Install' if you don't already have the app installed.

If the update doesn't show: You may have to turn your phone off and on again, or clear the Play Store cache:

1. On your Android phone or tablet, open the Settings app.

2. Tap Apps and notifications and then See all apps.

3. Scroll down and tap Google Play Store.

4.Tap Storage and then Clear cache.

5. Tap Clear data.

6. Re-open the Play Store and try re-installing again.

If the Android app is still crashing: You may have the old version of the app. Search for the app in the Play Store, tap on Big Team Challenge and click on "About this app". The Version should show as 2.2.20 (the fixed version). If it shows 2.2.18 or 2.2.19, you may need to clear the cache (see above) or wait for the update to become available on your account.

We apologise for the inconvenience and appreciate your patience! 🙏