System Status
Fitbit API Errors
Update - Fitbit API errors have decreased in the last few hours but we are still observing intermittent errors when syncing Fitbit accounts.

The Fitbit incident (https://status.fitbit.com/incidents/D6j3uhKPGKKsJjNoxsp7) is still under investigation. We will update here when there is more information or if the issue becomes more widespread.

If you are affected by this issue, please leave your account connected and do not disconnect. Once Fitbit have resolved your issue your steps should resume syncing normally.
Sep 05, 2024 - 07:35 BST
Investigating - We are observing elevated errors from the Fitbit API when syncing Fitbit accounts to Big Team Challenge.

This incident is out of our control but Fitbit are investigating the root cause - https://status.fitbit.com/incidents/D6j3uhKPGKKsJjNoxsp7.

If you are affected by this issue, please leave your account connected and do not disconnect. Once Fitbit have resolved your issue your steps should resume syncing normally.

If you have any questions please reach out to Big Team Challenge technical support via the help chat. We apologise for the inconvenience.
Sep 04, 2024 - 21:27 BST

About This Site

This Big Team Challenge status page will be updated if there are any scheduled maintenance, service incidents or outages.

If you are experiencing any issues with Big Team Challenge that aren't displayed here, you can reach out to us on contact@bigteamchallenge.com or via the website / app chat.

Uptime over the past 90 days. View historical uptime.
Web Application ? Operational
90 days ago
100.0 % uptime
Today
iOS Mobile App Operational
Android Mobile App Operational
Help and Support ? Operational
Syncing ? Operational
Third Party Degraded Performance
Fitbit API ? Degraded Performance
Garmin API ? Operational
Notifications and Emails ? Operational
Payments (Stripe) Operational
Hosting (Europe) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 8, 2024

No incidents reported today.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

Unresolved incident: Fitbit API Errors.

Sep 4, 2024
Essential Server Maintenance
Completed - The scheduled maintenance has been completed.
Sep 4, 21:19 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 4, 21:00 BST
Scheduled - We will be carrying out essential server maintenance at 20:00 UTC (21:00 BST) on Wednesday 4 September 2024. Downtime should be no more than a minute or so while our servers are updated.
Aug 27, 15:00 BST
Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024

No incidents reported.

Aug 28, 2024

No incidents reported.

Aug 27, 2024

No incidents reported.

Aug 26, 2024

No incidents reported.

Aug 25, 2024

No incidents reported.

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